TransformAnalytics Performance Dashboard
As the PI project progressed, Philips solution analytics consultants began developing an online ED performance dashboard. The goal was to provide an at-a-glance view of daily operational performance, support data-based and sustainable changes, identify areas of concern for further process change, and measure results.
The TransformAnalytics ED Dashboard integrated data from the ED information and billing systems. Volume and arrival pattern charts detailed patient trends by acuity, disposition, and arrival method by hour, day, and month. And physician performance metrics provided the opportunity to address variations in patient care and process efficiency.
The dashboard sent daily notifications to ED leadership stakeholders so they could see KPI progress and identify performance gaps. The dashboard became a ‘source of truth’ for the ED – supporting the PI initiatives and replacing manual reporting.