Environment and experience design

Designing exceptional care experiences

It is critical to create an optimal experience for patients and staff when you are planning to build a new hospital, renovate a department, or improve the patient environment. By integrating design thinking, data analytics, and technology expertise, with space and functional planning, our team can help create an exceptional healthcare experience.

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Our services

Ambient Experience

Improving patient experience and satisfaction via a designed environment of care that makes patients, staff and family feel more comfortable.

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Strategic design consulting

Leveraging healthcare design thinking to create innovative and efficient environments and services for an exceptional experience focused on workflow efficiency.

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Learn how we help drive healthcare transformation

70% reduction in MRI rescans

Herlev Gentofte University Hospital data shows a 70% reduction in the number of interrupted exams for the ingenia 3.0T scanner with Ambient Experience and the in-bore Solution.

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Higher throughput and improved patient experience

Philips assisted the Women’s and Children’s Hospital in Adelaide with the implementation of an all emcompassing Ambient Experience in their MRI suite.

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Patient experience firmly at the center of its ethics

At Farah Medical Campus, Philips delivered Ambient Experience for the radiology, cardiology and the nuclear medicine departments, contributing to a better patient, family and staff experience.

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Improving the psychatric care environment

Västerbotten County Council and Philips have formed a novel public-private collaboration with the purpose of creating an effective and innovative psychiatric care environment.

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Design of a radiology department

University Hospital in Linköping, Sweden engaged Philips to help with a strategic design project for Linkoping’s radiology department. Our consultants used a 360° assessment including a fast and cost-effective planning and redesign process, to address the clinical, and operational needs, technology innovation, and patient and staff experience.

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See how we have helped other hospitals and health systems

Latest insights from our experts

Establishing patient-centered care

Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.

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More insights

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Environment and experience design

Designing exceptional care experiences

Our services

Ambient Experience

Strategic design consulting

Learn how we help drive healthcare transformation

70% reduction in MRI rescans

Higher throughput and improved patient experience

Patient experience firmly at the center of its ethics

Improving the psychatric care environment

Design of a radiology department

Latest insights from our experts

Contact us

Contact information

Contact details

Company details