Frequently Asked Questions

Who can join the program?

The Sonicare Professional Program is open to dental hygienists and dental practitioners actively working in clinics in Sweden. Your professional status is verified against the Socialstyrelsen register before your trial kit is dispatched.

How much does it cost?

Nothing. The program and the trial kit are completely free for qualifying dental professionals.

What do I need to do to receive the kit?

Three steps: register, attend a short professional session, and confirm your clinic delivery details. Once we receive all the necessary details to ship your trial kit, it will be on the way. 

How long is the session?

Between 20 and 30 minutes. It covers the clinical evidence behind Sonicare, how to talk about it with patients, and the answers to questions patients most commonly ask.

Do I have to attend live?

Sessions are hosted live so you can ask questions, but recordings are available on request.

Why do I need to attend a session before receiving the kit?

We want every professional who recommends Sonicare to do so from a place of real knowledge. The session ensures you understand the product and the evidence — so your recommendation to patients is informed and genuine.

What is in the trial kit?

A Sonicare device to try personally, a clinical talking points card for your reference, patient recommendation brochures, and an educational poster for your treatment room.

Where is the kit delivered?

To your clinic address. We deliver to professional premises only, not residential addresses.

How long does the delivery take?

Your kit is usually dispatched within 2 to 5 working days of your details being verified, and you will receive tracking confirmation once it is on its way.

Why do you need my license number?

We verify your professional status against the Socialstyrelsen register to confirm eligibility.

What happens to my data?

Please visit our Privacy Policy to learn more.  

Do I have to sign up for marketing?

Receiving ongoing clinical content is entirely optional and never a condition of receiving your trial kit. You can opt in if you would like clinical insights and product updates and unsubscribe at any time.

What happens after I receive the kit?

Try Sonicare for yourself. After 2 to 3 weeks, we will send a brief survey to hear how you are getting on. Your feedback genuinely shapes the program and our products.

Can I recommend Sonicare to my patients?

Yes, the kit and the session are designed to give you the Sonicare experience firsthand and recommend Sonicare to your patients as you see fit. 

I have another question.

Get in touch at [email protected].

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